During PC startup, which of the following is a common cause of a “fixed disk error” reported by the BIOS or POST diagnostics?

Difficulty: Easy

Correct Answer: Incorrect CMOS settings

Explanation:


Introduction / Context:
Older BIOS setups require correct drive parameters (type, cylinders, heads, sectors, LBA/CHS mode) to recognize hard disks. Misconfiguration can trigger a “fixed disk error” during the power-on self-test (POST), halting the boot process or making the disk inaccessible.


Given Data / Assumptions:

  • We are diagnosing a POST-level fixed disk error.
  • Legacy systems rely on CMOS/BIOS configuration for drive geometry.
  • No additional symptoms are specified.


Concept / Approach:

If the CMOS contains wrong parameters (incorrect drive type, disabled controller/port, wrong LBA setting), the BIOS fails to identify or properly access the hard disk, reporting a fixed disk error. Correcting CMOS values or auto-detecting the drive typically resolves it. While failing RAM can cause various issues, a specific “fixed disk” message usually points to disk/controller configuration or hardware faults.


Step-by-Step Solution:

Enter BIOS setup immediately after POST prompt.Verify that the primary/secondary IDE/SATA port is enabled and set to Auto or the correct drive parameters.Save changes and reboot to confirm the error clears.If the error persists, check cables, power, and physical drive health.


Verification / Alternative check:

Service manuals for legacy PCs list incorrect CMOS geometry or disabled ports as a primary cause of fixed-disk POST errors. Successful auto-detection typically validates this diagnosis quickly.


Why Other Options Are Wrong:

  • Bad RAM: can cause random crashes, but not a targeted fixed-disk geometry error.
  • Slow processor: has no bearing on disk identification at POST.
  • No-CD installed: optical drive presence is unrelated to a fixed disk error.
  • None of the above: incorrect because wrong CMOS settings are a well-known cause.


Common Pitfalls:

  • Overlooking disabled storage controllers after a CMOS reset or battery failure.
  • Mismatching cable positions (master/slave on PATA) or SATA mode changes (AHCI/IDE) without drivers.


Final Answer:

Incorrect CMOS settings.

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