Correct Answer: CBA – Collective Bargaining Agreement is the result of collective bargaining procedure These agreements can be in one of the two forms: i) Procedural agreement ii) Substantive agreement Procedural agreements – They usually deal with the relationship between employees and employers to resolve individual and group issues These are usually filed in the company’s rule book Substantive agreements – This kind of an agreement deals with specific issues like basic pay, leave policy, bonus payment etc
