Statement : A very large number of people gathered outside the local police station to submit a memorandum on behalf of the residents highlighting police inaction in curbing incidents of theft and burglary in the neighborhood for the past few month. Course of action: I The police authority should form a team of officers to talk to the representatives of the residents and assure them that proper steps will be taken to stop the menace. II. The police authority should advise the people gathered outside the police station to disburse and promise them quick action.

• if only I follows.
• if II follows.
• if either I or II follows.
• if neither I nor II follows.