Decision Support Systems (DSS): These programs are primarily designed to help managers make which type of choices?

Difficulty: Easy

Correct Answer: Business decisions (structured and semi-structured)

Explanation:


Introduction / Context:
Decision Support Systems (DSS) integrate data, models, and user interfaces to assist managers with complex choices. This question checks whether you recognize the core mission of DSS: improving the quality and speed of managerial decision-making.



Given Data / Assumptions:

  • DSS combines databases, analytics, and what-if modeling.
  • It targets structured and semi-structured decisions under uncertainty.
  • Users are typically managers and analysts.


Concept / Approach:
While DSS can produce budgets or visuals as outputs, those are means to the end. The principal intent is to support business decisions—pricing, capacity, risk, supply chain, and portfolio choices—through data-driven insights and scenario analysis.



Step-by-Step Solution:

Identify the main beneficiaries: managers and analysts.Determine the objective: better business decisions, not clerical tasks.Select the option explicitly mentioning business decisions.


Verification / Alternative check:
Classic DSS components (data warehouse, model base, UI) serve to evaluate alternatives, not just to format reports.



Why Other Options Are Wrong:

  • Budget projections and visual presentations are outputs/tools, not the core purpose.
  • Vacation schedules are routine HR tasks, not DSS’s principal domain.
  • None of the above: incorrect because DSS explicitly supports decision making.


Common Pitfalls:
Confusing DSS with MIS (routine reporting). DSS emphasizes analysis and modeling of choices under uncertainty.



Final Answer:
Business decisions (structured and semi-structured)

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